FAQ

What is Dirtnap Records’ mailing address?

3840 SE Gladstone St, Portland, OR 97202

What is Dirtnap Records’ email address?

mail (at) dirtnaprecs.com

What is Dirtnap Records’ phone number?

503-736-0909

Does Dirtnap Records accept unsolicited demos?

No. While we appreciate very much the fact that ANYONE cares enough to send us their music, we just get far too many submissions to keep track of, and we almost never find bands that way, anyways.

Does Dirtnap Records do pre-orders?

No. Preorders are lame. Until we have something to send you, we don’t want your money. We always announce well in advance exactly when a new release is going to go up for sale. To be the first to be notified when a new release is available, please consider signing up for our email list.

How can I buy Dirtnap Records releases wholesale for my store/distro?

All of Dirtnap’s wholesale sales goes through our distributor, No Idea Records. Please contact jennifer (at) No Idea Records for more info. Other wholesale distributors carry Dirtnap Records stuff as well, but it’s far cheapest to order from No Idea.

How can I license Dirtnap Records releases for my movie/TV show/school play, etc?

All of Dirtnap’s licensing stuff goes through our good friends at Sub Pop Records. Please contact laceys (at) subpop.com for more info.

How can I book Dirtnap Records bands to play my club/fest/bar mitzvah, etc?

Dirtnap isn’t directly involved with bookings, but if you are interested in booking any of our bands, please drop us an email and we can point you in the right direction.

Does Dirtnap Records do trades?

We accept trades from time to time, but we are scaling back and getting far more selective these days.

Do Dirtnap Records releases come with download codes?

Everything that we’ve released since January 2009 does. A lot of titles released before then currently do not, although if you buy an older title and want a digital version, we can probably arrange to send you one, just drop us an email.

Does Dirtnap Records stash away copies of out-of-print color vinyl and/or test pressings to sell later?

No. We don’t set aside copies of that sort of thing, our philosophy has always been to get ‘em out the door as quickly as possible, and then move on to the next release. So if a title is not listed as being available on color vinyl, we don’t have it.

When will the Dirtnap Records bathroom-cam become operational?

Any minute now. We suggest obsessively hitting the refresh button on your browser every few seconds.

What is Green Noise Records?

Green Noise Records is a record store in Portland, OR. Dirtnap Records is run out of the shop. In addition to a physical record store, www.greennoiserecords.com is also the mailorder site for Dirtnap Records.

Store hours are 12-7 Monday thru Saturday, 12-5 on Sunday. We are currently closed Tuesdays. We invite you to stop by if you are in Portland.

Does Green Noise Records buy used records?

Yes, but primarily punk/HC/indie titles. Buying hours are any time the store is open. No CD’s, please.

How up-to-date are the listings in the webstore?

We try to keep the listings in the webstore as up-to-date as possible. However, since Green Noise Records is also a physical record store (and because the physical store’s inventory is only updated 4 days a week) occasionally there might be a title listed as available in the web store that is not actually in stock.

What if an item is out of stock?

If an item is out of stock, generally we refund you for that item when the order is processed. If it’s a larger order and we are out of more than one piece, we will often check to see if you prefer substitution.

How often does mail order ship?

Web orders are shipped 5-6 days a week, every week. Under normal circumstances, almost all orders ship in under 48 hours, most in under 24.

Is tracking provided with mail order?

Yes.

What if an item is lost/damaged?

99% of the packages we send out arrive at their destinations (relatively) quickly and safely. If this does not wind up being the case, we will replace or refund any missing/damaged items.